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PRIVACY POLICY

Your privacy matters to us.
This Privacy Policy outlines how we collect, use, and protect your personal information. If you have any questions or concerns, feel free to contact us — we’re here for you.

1. Introduction

The Retrouvailles ("the Company") is committed to safeguarding the privacy of users and participants. This Privacy Policy outlines how personal data is collected, used, and protected through our website ("the Website").

2. Information We Collect

  • Personal Information: name, email address, phone number, and other details voluntarily provided through our booking forms or event inquiries.

  • Technical Data: browser type, IP address, device information, and usage data collected through cookies and analytics tools.

3. Use of Information

  • Personal data is used to manage bookings, communicate with users, process payments, and provide customer support.

  • Technical data may be used for analytics, service improvements, and marketing purposes.

4. Data Security

  • We apply industry-standard security measures to protect your information against unauthorized access, disclosure, or alteration.

  • While we do our best to protect your data, no online transmission is completely secure, and you share information at your own risk.

5. Data Sharing

  • We do not sell, trade, or rent your personal information.

  • Information may be shared with trusted service providers strictly for service-related tasks (e.g., payment processing, email communications), and only if they agree to maintain confidentiality.

6. Third-Party Links

Our Website may contain links to external sites. These have their own privacy policies, and we assume no responsibility for their content or data practices.

7. Children’s Privacy

  • Our services are not directed to anyone under the age of 18.

  • We do not knowingly collect personal data from children under 18. If you believe a child has submitted personal data, please contact us to remove it.

8. Photo & Video Consent

  • We may take photos or videos at events for promotional purposes.

  • If you do not wish to be featured, please notify us before the event or inform our team on-site.

  • Otherwise, by participating, you grant The Retrouvailles the right to use such material on our website and social media platforms.

9. Changes to the Privacy Policy

  • This Privacy Policy may be updated from time to time.

  • Any changes will be posted on this page with the updated date.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at info@theretrouvailles.eu.

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